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Keeping Our Customers and Employees Healthy

3/19/20 Update: InVision stores are open for appointments only

During these unusual and confusing times, we are here for you. To help keep your eyes healthy, all InVision locations are available by appointment only through the end of April 2020, at which time we will re-assess whether it is feasible to open for regular store hours. In the meantime, if you are having trouble seeing, we want to help.

If you need help right away with glasses, frame adjustments or repair, please schedule a one-on-one appointment by calling Deborah at 651-235-9552.

We’ll be offering online scheduling soon and appreciate your continued support and loyalty.

We are observing strict measures to ensure that these appointments are safe for customers and opticians both. Click here for more details about How We Keep our Appointments Safe.

Please note that all non-emergency eye exams have been prohibited by the MN Dept. of Health, so appointments are for glasses repair, adjustment, new frames and lens replacements.

FOR URGENT EYE CARE: Please go to your nearest emergency room or contact Hopkins Eye Clinic at 952-935-2020. Outside of their operating hours Hopkins Eye Clinic can be reached on their emergency line, 612-562-8388.

To our beloved friends and clients: be well and stay safe!

3/16/20 Update: Some InVision stores operating with reduced hours

We have reduced our store hours (see below) but will continue to be available for all your eyewear and eye exam needs. Also, in an effort to be more accommodating, we are now offering free shipping to your home for your glasses and contacts.

Galleria
Monday – Saturday: 10 a.m. – 6 p.m.
Sunday: 11 a.m. – 5 p.m.

Grand Ave.
Monday – Friday: 10 a.m. – 6 p.m.
Saturday: 10 a.m. – 5 p.m.
Sunday: 12 p.m. – 5 p.m.

Minnetonka
Monday – Saturday: 10 a.m. – 6 p.m. 
Saturday: 10 a.m. – 5 p.m. 

*North Loop will be open regular business hours until further notice.

 

March 13, 2020

As the news of coronavirus/COVID-19 continues to dominate the news, I want to let you know we, as always, remain committed to the health and well-being of our customers and employees, and want to share what we’re doing in our stores.

Our opticians, store managers and employees stringently follow health department guidelines. We’ve enhanced our sanitization routines, which include cleaning and disinfecting every pair of frames handled by customers or employees before returning them to their shelves; and cleaning shared work surfaces including countertops and cabinets, repair and adjustment tools as well as any other high-touch areas. Also, when you visit us, you’ll see hand sanitizer available throughout the store.

As many of you know, InVision is a family of employees. That’s why we’re taking precautions and following the CDC’s recommended Steps to Prevent Illness. And, all of our employees receive paid personal time off if they are unwell and we’re encouraging anyone who is feeling ill to stay home.

We ask that if any of you are feeling unwell or are experiencing symptoms, please wait until you’re better before coming in for an eye exam, shopping for a new pair of frames, or an eyeglass adjustment. For the latest information about coronavirus, we recommend reading the New York Times article, “How to Protect Yourself and Prepare for the Coronavirus” as well as these trusted resources:

InVision is closely following Covid-19 developments on the state and federal level and will follow all guidelines and recommendations. Our stores are open and ready to help with your eyecare needs, though please contact your neighborhood store to confirm business hours. These are extraordinary times and information changes by the minute.

If you have any questions, please feel free to reach out. On behalf of myself and our InVision teams at Galleria, Minnetonka, St. Paul and in the North Loop, thank you for your ongoing support and loyalty as we move through these challenging times together.